Customer testimonials

Customer Testimonials

We always make sure that our customers are completely satisfied with the services that we provide, and in turn continue to receive their thanks and onward recommendations.

Here are a few kind words from some of our customers who have gratefully found the time to put 'pen to paper' in thanking us for our efforts.

All of these excerpts are completely genuine and were received without request.

what do our customers say?

"It has been three years since your company installed the three Olympia units in my flat. Each year your engineers visit to service the units and ensure they remain in tip-top condition. They are always professional, friendly and experienced guys - a pleasure to make tea for!

Yesterday I was visited by two different members of your staff. They adopted the same professional style and I would just like to say how pleased I am with the work they carried out to my air-con units. They arrived on-time, did their job well, tidied up after themselves and were really pleasant guys.

Please can you convey to them how pleased I was with the way they carried out their work. They are a credit to your company.

It is often the case these days that consumers are swift to contact the MD's of companies only too willing to complain, so I thought it a nice idea to congratulate!"

Mr Fielder - Eastleigh

"Thanks again for all your help with the installation, we are very happy with it and look forward to being able to appreciate it properly in the summer months.

Mr & Mrs Vick - Earley

"My wife and I would like to thank you for the prompt service provided. From the onset we were impressed with the knowledge you had of the product supplied.

We were then delighted with the installation which was carried out very efficiently and without any mess or upheaval. Thank you very much, we will have no hesitation in recommending your company."

Mr & Mrs Lovegrove - North Stoke

"I want to thank your team for their quality of work and courteous manner in which they carried out the work.

I shall be recommending your company to prospective customers. If you want to use my quote in any of your promotional material thatís okay by me."

Mr Raveendran - Woking

"Credit to your installers - they did a great job and were very tidy too!"

Mr Draper - Winchester

"I'm absolutely delighted!

Thank you very much indeed!"

Mr Yates - London

"The unit that Gelidus put into our new extension has been fantastic - in fact your ears must have been burning as I have had so many jealous friends enquire about it as they have sweltered on these hot and humid nights.

Thank you all for ensuring that the installation was so efficient and trouble-free!"

Mr Darling - Burford

"May I thank you and your team for another great service.

From initial visit to the installation and commissioning of the AC unit you could not be faulted.

We are extremely pleased with the worked carried out and how your guys left the room in a clean and tidy state. Thank you."

Mr Thompson - Winchester

"We're are very happy and both impressed with the unit!

Your engineers were polite and worked very hard, and our baby is now comfortable, so all good!"

Mrs Settle - Calcot

"The work was carried out very efficiently, tidily and to a high standard."

Mr Cooke - Wokingham

"We're really delighted with the system ... we just need some proper summer weather so that we can really feel the benefit of it!

I want to thank you and all your colleagues. Everyone I dealt with was professional, friendly and did an excellent job.

I would definitely recommend your company ... in fact, I've already done so to someone I spoke to this morning!"

Mrs Harber - Arborfield

"Everything is great ... the work was done to the high expectations that we have of you and your team so we are very happy.

Thanks again to all concerned."

Mr Davison - Baughurst

"The installation was carried out very well and the work was done cleanly and efficiently.

Thank you for an excellent job - we are very pleased with the new equipment and the professional way our order was attended to by all concerned at your end."

Mr Warren - Woolton Hill

"Terrific service! Many thanks."

Mr Clark - Tadworth

"You've done an excellent job and the equipment functions beautifully. I was really impressed by the installation team – zero mess and both really nice guys.

I'd love to be in a position to build my own house one day and when I do that I'll get it air conditioned throughout - I think it adds a unique selling quality to any property.

Thanks again for the excellent service."

Mr Wright - Finchampstead

"The installation of the A/C units went very well yesterday and we are very pleased with the work - and the way that everywhere was left so clean and tidy.

Thank you again for your efficient and helpful service."

Mr & Mrs Darling - Wokingham

"Thanks for all of your assistance and detailed replies, it has been a pleasure doing business with you."

Mr Ferguson - Bradfield

"We would like to put on record our appreciation of all the hard work that you've put in.

You committed a lot of your time and expertise in designing the system, and your guys gave us great confidence in their ability to leave us with a well installed set of equipment.

Without exception they are a very sociable, hardworking team."

Mr & Mrs Farrow - Pamber Heath

"Thank you for the prompt and efficient service you provided us with during the installation of our air conditioning unit."

Mr & Mrs Nutburn - Maidenhead

"I would like to thank you for organising the installation as it all went extremely smoothly and the system is working really well. Once again the quality of the workmanship is simply excellent and the clearing up process left the house spotless.

On this note, my wife would like to book your team to clean the house every week if possible! We are both very pleased with the complete project."

Mr & Mrs Russell - Calcot

"I was very impressed with the quality of both the equipment and the installation. The guys did a very neat job both indoors and out, the price is spot on and I would be happy to recommend you in the future."

Mr Evans - Thatcham

"It gives me great pleasure to tell you how delighted we are with both the service and installation you've provided.

From the outset you provided excellent support and advice to help us determine the best option for our installation. The quality of the information you provided and the speed of your response during this process was excellent.

Having chosen the configuration that best suited us it was also pleasing to see that your quotation was competitive.

We were also very pleased with the installation itself. The care taken by your team whilst working in our home was appreciated and the quality of the installation itself is impressive. A feature of the site is the small space available for the pipework installation between the boundary fence and the extension; how your team managed to do such a neat job in such a small space will always intrigue me.

Overall we are absolutely delighted with the service and installation that you've provided, and would have no hesitation in recommending your company to others.

Please pass on our thanks to all involved."

Mr & Mrs Went - Reading

"We are very pleased with the installation - everything went really well and the men worked really hard. They had nice clean dust sheets and at the end of the day everything was spick and span. A big thank you for that, and thanks again for the prompt service."

Mr & Mrs McKenzie - Wokingham

"I'm very happy with the installation. Your two fitters were first class - knowledgeable, courteous and accommodating, and they left the site clean and tidy.

I'll be happy to act as a reference for anyone else that's considering putting A/C into their home."

Mr Robertson - Caversham

"Before you installed air conditioning in our loft conversion it was unusable on hot summer days. The difference is remarkable and the care that Steve Huse took in helping us plan the job and the installation team took on site was exceptional.

Thank you."

Mr & Mrs Bingham - Reading

"Thank you once again for your speedy and efficient response to our enquiry."

Mrs Glasgow - Tilehurst

"Thanks to your guys for doing an excellent job, with minimum disruption to us. I wouldn’t hesitate to recommend your Company following our experience with you. If we ever decide to put air-conditioning in another room in the house, you’ll be the people we contact!"

Mr & Mrs Vick - Maidenhead

"The installation went very well - such nice tidy lads! My husband and I have been telling our neighbours and friends about yourselves!"

Mr & Mrs Harris - Tilehurst

"I just wanted to say a quick thank you - your guys done a fantastic job and I now have a super air con unit installed and working. My dog is going to be very happy and 'cool' from now on!

Please pass my thanks again to your engineers - they did a grand job, especially with me asking for the units to be installed at the highest possible point in my home!

Thank you again for a job well done."

Ms Cross - Wokingham

"We are very happy and impressed with the air conditioning. Your engineers were polite and worked very hard.

Thanks again."

Mr & Mrs Settle - Calcot

"We know the statistic: 'unhappy clients are 4 times more likely to complain than satisfied clients are to tell you they are happy.'

We fit within the latter group - we are delighted with the job you have done and we are writing this to complement you and your staff.

The installation engineers that came to our house were superb; a real credit to you. They were always on time, very polite, informative and we barely knew they were here. We have had number workers over the last few years and we have to say that your team was the best we have come across.

Many thanks and please pass on our sincere gratitude to all involved. Even when we modified the plan, you took it well and worked to address the situation.

If you ever need a reference please do let us know."

Mr & Mrs Lee - Warfield

"Just to say how pleased we are with the air-conditioning installation to the lounge and 2 bedrooms.

It has really been tested this week with temperatures up to 30C, and high humidities, and is delivering as promised. The Daikin units look good (especially the silver one!) and work really well, and we cannot believe how quiet the night-time operation is. The whole house feels cool and fresh – and we all get a good night’s sleep.

We were very impressed with the quality of the installation and the care take by your two friendly technicians – Adam and Daniel.  All the inside and outside work was very neat and tidy, with every care taken to minimise disruption and keep the house clean. You must have them very well trained as they were on and off with the blue overshoes like clockwork every time they came in or out!!

As you know we had one room that particularly needed to be kept as dust free and clean as possible and Adam made sure that everything was covered with clean plastic sheeting, new dustsheets etc, and did a great job with the installation and cleaning round.

It is very pleasant to find a company that lives up (and more) to its promises and we would have no hesitation in recommending you to others."

Mr & Mrs Race - Winkfield Row

"We're very happy with the work and every aspect of the organisation - that you accommodated coming out when I was at home and everything. We can now look forward to some warm weather!

Thanks again, we'd certainly be happy to recommend you."

Miss Deakin - Upper Basildon

"Thank you for a five star service."

Mr Avery - Calcot

... and finally, to all our engineers (you know who you are)

The above testimonials prove that the high standards we set, along with that extra effort and attention to detail in your workmanship, doesn't go unnoticed.

Thank you, well done and keep up the fantastic work!

Steve Huse - Managing Director

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