Customer Testimonials
We always make sure that our customers are completely satisfied with the services we provide, and in turn continue to receive their thanks and onward recommendations.
Here are a few kind words from some of our customers who have gratefully found the time to put 'pen to paper' in thanking us for our efforts.
All of these excerpts are completely genuine and were received without request.
what do our customers say?
"We are very happy with the air conditioning and are using it to maintain a constant temperature in the bedroom, irrespective of the temperature outside. Thank you once again for all your attention, and a special thanks to your installers for all their good work." Mr & Mr Warburton - Basingstoke |
"Just to say how pleased we are with the air-conditioning installation to the lounge and 2 bedrooms. It has really been tested this week with temperatures up to 30C, and high humidities, and is delivering as promised. The Daikin units look good (especially the silver one!) and work really well, and we cannot believe how quiet the night-time operation is. The whole house feels cool and fresh – and we all get a good night’s sleep. We were very impressed with the quality of the installation and the care take by your two friendly technicians – Adam and Daniel. All the inside and outside work was very neat and tidy, with every care taken to minimise disruption and keep the house clean. You must have them very well trained as they were on and off with the blue overshoes like clockwork every time they came in or out!! As you know we had one room that particularly needed to be kept as dust free and clean as possible and Adam made sure that everything was covered with clean plastic sheeting, new dustsheets etc, and did a great job with the installation and cleaning round. It is very pleasant to find a company that lives up (and more) to its promises and we would have no hesitation in recommending you." Mr & Mrs Race - Winkfield Row |
"We know the statistic: 'unhappy clients are 4 times more likely to complain than satisfied clients are to tell you they are happy .' We fit within the latter group - we are delighted with the job you have done and we are writing this to complement you and your staff. The installation engineers that came to our house were superb; a real credit to you. They were always on time, very polite, informative and we barely knew they were here. We have had number workers over the last few years and we have to say that your team was the best we have come across. Many thanks and please pass on our sincere gratitude to all involved. Even when we modified the plan, you took it well and worked to address the situation. If you ever need a reference please let us know." Mr & Mrs Lee - Warfield |
"We're very happy with the work and every aspect of the organisation - that you accommodated coming out when I was at home and everything. As you say, we can now look forward to some warm weather! Thanks again, we'd certainly be happy to recommend you." Miss Deakin - Upper Basildon |
"Thanks for all of your assistance and detailed replies, it has been a pleasure doing business with you." Mr Ferguson - Bradfield |
"We would like to put on record our appreciation of the work that you've carried out for us. You committed a lot of your time and expertise in designing the system, and your guys gave us great confidence in their ability to leave us with a well installed set of equipment. Without exception they are a very sociable, hardworking team." Mr & Mrs Farrow - Pamber Heath |
"You've done an excellent job and the unit functions beautifully. I was really impressed by the installation team – zero mess and both really nice guys. Thanks for the excellent service." Mr Wright - Finchampstead |
"Thank you for the prompt and efficient service you provided us with during the installation of our air conditioning unit." Mr & Mrs Nutburn - Maidenhead |
"I would like to thank you for organising the installation as it all went extremely smoothly and the system is working really well. Once again the quality of the workmanship is simply excellent and the clearing up process left the house spotless. On this note, my wife would like to book your team to clean the house every week if possible! We are both very pleased with the complete project." Mr & Mrs Russell - Calcot |
"I was very impressed with the quality of both the equipment and the installation. Your guys did a very neat job both indoors and out, the price is spot on and I would be happy to recommend you in the future." Mr Evans - Thatcham |
"It gives me great pleasure to tell you how delighted we are with both the service and installation that you've provided. From the outset you provided excellent support and advice to help us determine the best option for our installation. The quality of the information you provided and the speed of your response during this process was excellent. Having chosen the configuration that best suited us it was also pleasing to see that your quotation was competitive. We were also very pleased with the installation itself. The care taken by your team whilst working in our home was appreciated and the quality of the installation itself is impressive. A feature of the site is the small space available for the pipework installation between the boundary fence and the extension; how your team managed to do such a neat job in such a small space will always intrigue me. Overall we are absolutely delighted with the service and installation provided and would have no hesitation in recommending your company. Please pass on our thanks to all involved." Mr & Mrs Went - Reading |
"We are very pleased with the installation - everything went really well and the men worked really hard. They had nice clean dust sheets and at the end of the day everything was spick and span. A big thank you for that, and thanks again for the prompt service." Mr & Mrs McKenzie - Wokingham |
"I'm very happy with the installation. Your two fitters were first class - knowledgeable, courteous and accommodating, and they left the site clean and tidy. I'll be happy to act as a reference for anyone else that's considering putting A/C into their home." Mr Robertson - Caversham |
"Before you installed air conditioning in our loft conversion it was unusable on hot summer days. The difference is remarkable and the care that Steve Huse took in helping us plan the job and the installation team took on site was exceptional. Thank you." Mr & Mrs Bingham - Reading |
"Thank you once again for your speedy and efficient response to our enquiry." Mrs Glasgow - Tilehurst |
"Thanks to your guys for doing an excellent job, with minimum disruption to us. I wouldn’t hesitate to recommend your company following our experience with you. If we ever decide to put air-conditioning in another room in the house, you’ll be the company we contact!" Mr & Mrs Vick - Maidenhead |
"The installation went very well - such nice tidy lads! My husband and I have been telling our neighbours and friends about yourselves!" Mr & Mrs Harris - Tilehurst |
"I just wanted to say a quick thank you - your guys done a fantastic job and I now have a super air con unit installed and working. My dog is going to be very happy and 'cool' from now on! Please pass my thanks again to your engineers - they did a grand job, especially with me asking for the units to be installed at the highest possible point in my home! Thank you again for a job well done." Ms Cross - Wokingham |
"Thank you for a five star service." Mr Avery - Calcot |
... and finally, to all our engineers (you know who you are)
The above testimonials prove that the high standards we set, along with that extra effort and attention to detail in your workmanship, doesn't go unnoticed.
Thank you, well done and keep up the fantastic work!
Steve Huse - Managing Director
